Allstate Car Insurance Review

Trying to determine whether Allstate or any other insurer, is right for you can be difficult. Without rate comparisons, thorough coverage options, solid data and financial assessments, gaining knowledge about car insurance coverage is nearly impossible. But don’t worry. We’re here to help with our Allstate car insurance review. If you’re ready to learn as much as you can about Allstate, keep reading. Our FREE online tool can help you find rates in your area.

Understanding Allstate Car Insurance Coverage Cost

The cost of Allstate car insurance is influenced by multiple elements, and having a clear understanding of these factors is crucial for anyone considering coverage from this provider. Some key factors that can affect the cost of Allstate car insurance include:

• Location: Your geographical area can have a significant impact on your Allstate car insurance premiums. Allstate, like many other insurers, considers the level of risk associated with your location. Urban areas with high traffic and accident rates may have higher premiums than more rural locations.
• Driving Record: Your personal driving history plays a critical role in determining your Allstate car insurance rates. Safe drivers with no accidents or violations typically enjoy lower premiums.
• Type and Amount of Coverage: The specific type of coverage you select, whether it’s liability, comprehensive, collision, or a combination, can affect your premiums. Additionally, the amount of coverage you choose has an impact, as higher coverage limits often result in higher costs.
• Vehicle Type: The make and model of your vehicle can also influence your Allstate car insurance rates. High-performance or luxury cars may have higher premiums due to the cost of repair or replacement.
• Personal Information: Factors such as age, gender, and marital status can play a role in determining your premiums. For example, young drivers may face higher costs.
• Discounts: Allstate offers various discounts, including those for safe driving, multiple policies, anti-theft devices, and vehicle safety features. Utilizing these discounts can help reduce your insurance costs.

Understanding the factors that impact the cost of Allstate car insurance is essential for making well-informed decisions. To determine the exact cost of coverage, it’s advisable to obtain a personalized quote from Allstate, taking into account your specific circumstances.

Furthermore, maintaining a clean driving record and capitalizing on available discounts can be effective strategies to manage and potentially reduce the cost of your Allstate car insurance coverage.

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Coverage Options Offered by Allstate Car Insurance

When you’re shopping for car insurance, you need to know about more than just rates and rankings. You need to know what different levels of coverage a company offers and which factors can affect your rate for that specific company. Allstate Insurance offers multiple types of insurance coverage including:

• Home
• Renters
• Condominium
• Landlord property insurance
• Life
• Retirement
• Supplemental health
• College savings
• Business
• Motorcycle
• ATV
• Snowmobile
• Motorhome
• Car insurance

Allstate Insurance goes above and beyond the standard car insurance options, offering a comprehensive suite of coverage choices to meet your diverse needs. While rates and rankings are important factors, understanding the range of coverage available is crucial when selecting the right policy.

With Allstate, you’re not limited to just car insurance; you can also safeguard your home, renters, condominium, and landlord property. Moreover, they provide protection for your loved ones with life insurance, secure your future with retirement planning, ensure your health with supplemental coverage, and even assist with college savings.

Allstate Car Insurance Discounts

Allstate offers a lot of substantial discounts to its customers. From military to good student, make sure to ask your local Allstate agent if you qualify for any of the 29 distinct discounts listed below:

• Anti-Lock Brakes
• Anti-Theft
• Claim Free
• Continuous Coverage
• Daytime Running Lights
• Defensive Driver
• Distant Student
• Driver’s Ed
• Driving Device/App
• Early Signing
• Electronic Stability Control
• Farm Vehicle
• Full Payment
• Good Student
• Green Vehicle
• Life Insurance
• Low Mileage
• Military
• Multiple Policies
• Newly Licensed
• Occupation
• On-Time Payments
• Paperless Documents
• Paperless/Auto Billing
• Passive Restraint
• Safe Driver
• Senior Driver
• Utility Vehicle
• Vehicle Recovery

In summary, Allstate’s commitment to customer satisfaction extends beyond comprehensive coverage options. They believe in rewarding their valued customers with a wide array of generous discounts.

With a total of 29 distinct discounts, there’s a good chance you may qualify for one or more of these money-saving opportunities. From Anti-Lock Brakes to Vehicle Recovery, Allstate offers discounts that cater to various aspects of your life and driving habits.

How to Make a Claim

Unfortunately, accidents happen, both major and minor. So how do you make a claim with Allstate Insurance?

Allstate makes filing a claim fairly straightforward and simple. Claims can be filed:

• Online
• With the mobile app
• By calling 1-800-ALLSTATE (1-800-255-7828)
• By contacting your agent

In the case of an accident, you’ll need some information to file your claim. Here’s what Allstate requires:

• Date and time of the incident
• Vehicles involved
• Description of the incident
• Description of damages
• Location of incident

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Digital and Technological Features at Allstate Car Insurance

Mobile App Features and Functionality

Allstate offers a feature-rich mobile app that enhances the customer experience. The app includes tools for managing your policy, accessing digital insurance ID cards, and even earning rewards for safe driving through the Drivewise program. With a user-friendly interface and a range of convenient features, the Allstate mobile app puts essential insurance services at your fingertips.

Online Account Management Capabilities

Policyholders can easily manage their insurance accounts online through the Allstate website. This online portal allows customers to view and update policy information, make payments, and access important documents. The platform’s accessibility and user-friendly design empower customers to take control of their insurance needs from the comfort of their own devices.

Digital Tools and Resources

Allstate provides a variety of digital tools and resources to assist policyholders. These resources may include educational materials, calculators, and interactive features to help customers better understand their insurance options and make informed decisions. Allstate’s commitment to digital innovation ensures that policyholders have access to the information and tools they need to navigate the world of insurance effectively.

Allstate Car Insurance Customer Reviews

When it comes to Allstate Car Insurance, customer reviews reflect a mix of positive experiences and valuable insights. Many customers have lauded Allstate for its efficient claims process and empathetic customer service, highlighting the ease with which they navigate the often stressful aftermath of accidents.

Furthermore, the convenience of the Allstate mobile app has been a significant advantage for policyholders, offering them seamless management of their policies on the go. In terms of coverage, Allstate’s comprehensive range of options has received praise, giving customers the confidence that their needs are well met.

However, it’s worth noting that premium rates, especially in urban areas, have been a point of concern for some. Despite this, Allstate’s commitment to the community and the environment, along with its professionalism and accessibility through local agents, has made a positive impression on policyholders.

Allstate’s Accident Forgiveness feature has garnered appreciation for providing peace of mind, ensuring that minor accidents don’t lead to premium spikes. While some customers wish for more affordable options for older vehicles, Allstate remains dedicated to delivering quality service and support for its policyholders. These reviews reflect Allstate’s commitment to customer satisfaction and continuous improvement.

History of Allstate Car Insurance

In the fall of 1930, Sears, Roebuck & Co. President and Board Chairman, General Robert E. Wood, started Allstate as a mail-order auto insurance provider.

In the 1950s, Allstate expanded to offer customers not only auto insurance, but also personal liability, health, life and commercial insurance. Today the company continues to both expand and strengthen its core business components. A completely publicly owned company, Allstate has a. bright future.

In the sections below, we’ll look at the company’s growth and potential.

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Allstate Car Insurance’s Mission

Allstate Car Insurance’s mission centers on ensuring accessibility and reliability for drivers nationwide. With a strong commitment to providing comprehensive coverage options and a dedication to fostering safer roads through innovative programs like Drivewise, Allstate aims to empower individuals with the protection and knowledge they need to navigate life’s journeys with confidence.

By offering a range of discounts, fostering community engagement, and delivering quality service, Allstate strives to be the trusted partner that keeps drivers in good hands on the road.

Allstate’s Ratings and Reviews

Allstate is one of the United States’ biggest insurance companies.

The company includes several brands — Allstate, Esurance, Encompass, SquareTrade and Answer Financial — and serves over 16 million American households through 11,600 Allstate agents and financial advisors.

For nearly a century, the company has claimed “you’re in good hands” with Allstate.

But you need to know that you’re in more than good hands when choosing a car insurance provider. You need to know if a car insurance provider can meet all your needs.

When shopping for car insurance, the key issues you need to prioritize include:

• the level of insurance coverage you need.
• the amount of money you can afford to pay for your car insurance premium.
• the type of insurance company you want to do business with.

Together, let’s take an in-depth look at one of the nation’s largest car insurance providers.

The table below offers an overview of the various ratings top agencies give Allstate car insurance. In the following sections, we’ll dig more deeply into these ratings.

A.M. Best

AM Best reports itself as “the oldest and most widely recognized” agency providing ratings and financial data exclusive to the insurance industry. They rank a company’s financial strength by assigning ratings from an A++ to a D.

Currently, AM Best gives Allstate their second-highest ranking, a superior A+.

But you might be wondering: what does that mean for the insurance giant?

An A+ rating means AM Best believes Allstate has a superior ability to meet the ongoing insurance policy and contract obligations of their customers. That’s great news if you’re doing business with the insurance juggernaut.

In this way, you are definitely in good hands if you’re an Allstate customer.

Better Business Bureau

The Better Business Bureau (BBB) awards Allstate Insurance an A+, their highest rating, on the national level.

But what is the BBB to begin with? The BBB is a private, nonprofit organization that analyses how a business interacts with its customers, awarding businesses a grade from A+ (highest) to F (lowest). These grades are based upon a number of factors, including:

• Business’s complaint history with BBB
• Type of business
• Time in business
• Transparent Business Practices
• Failure to honor commitments to BBB
• Licensing and government actions that are known to BBB

On the BBB homepage, you can find local ratings for most companies by simply entering your location.

Moody’s Rating

You probably know that your credit rating matters when it comes to any number of things, from buying a home to, in some cases, even getting a job.

But did you know that companies have credit ratings, too? That’s where Moody’s steps in.

Moody’s is considered one of the “Big Three” credit-rating agencies, providing ratings and analysis tracking debt in more than 135 nations.

Moody’s rankings range from Aaa (the highest quality) to C (the lowest quality).

They currently give Allstate a Aa3 rating, and explain that “obligations rated Aa are judged to be of high quality and are subject to very low credit risk.”

S&P Rating

Another of the “Big Three” credit-rating agencies, S&P offers ratings ranging from AAA (the best) to D (the worst). According to S&P, Allstate Insurance recently earned an AA-, meaning the company has a “very strong capacity to meet financial commitments.”

NAIC Complaint Index

For 2018, the National Association of Insurance Commissioners (NAIC) assessed that Allstate had a complaint ratio of 2.31, far higher than the national complaint ratio for all insurers of 1.16.

JD Power

So now that you know how many complaints Allstate gets, you might want to know how satisfied customers say they are with the Northbrook, Illinois-based company.

That’s where JD Power steps in: to provide you with customer satisfaction scores.

JD Power’s 2019 U.S. Auto Insurance Study ranks auto-insurance companies by region and measures customer satisfaction in five areas (in order of importance):

1. Interaction
2. Policy offerings
3. Price
4. Billing process and policy information
5. Claims

For 2019, JD Power reports that Allstate had an overall customer satisfaction rating of 3 out of 5 points.

Consumer Reports

Whereas JD Power provides a great overview of a company’s overall customer satisfaction, Consumer Reports offers a closer look at the day-to-day relationship between a car insurance provider and its customers.

Consumer Reports is an independent nonprofit that utilizes consistent and up-to-date customer feedback to help inform the purchasing decisions of us all. They recently gave Allstate Insurance a score of 88 out of 100.

Now that we know how Allstate rates — consistently pretty high to average across rating agencies — let’s take a look at the company’s history.

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Allstate Market Share

According to Investopedia, a company’s market share “represents the percentage of an industry, or a market’s total sales, that is earned by a particular company over a specified time period.”

In 2017, Allstate slipped from its position as the nation’s third largest auto insurance provider to the fourth spot. But all things considered, they still insure a lot of Americans.

The table below offers you Allstate’s total market share, loss ratio and share of direct premiums written from 2015 to 2018.

Allstate’s Position for the Future

As we’ve already discussed, Allstate is one of the biggest car insurance companies in the United States. And though they face more and more competition from companies like Geico and USAA, we believe the future is still bright for the company.

Cheap Car Insurance Rates

If you’re like us, you love a good deal.

And that desire doesn’t disappear when you shop for car insurance. That is in large part why we’ve created this guide: to help you navigate not only the particulars of car insurance quality, but also cost of the insurance you need.

Read on to find out more about finding the most affordable rates for car insurance.

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Allstate Availability and Rates by State

Is Allstate available where you live? If you’re in the United States, the answer is yes. Allstate car insurance policies are available for purchase in all 50 states and the District of Columbia. Click here to find an insurance agent near you.

In our research of Allstate rates nationwide, we found that the drivers paying the highest average premium live in Michigan, paying an average of a whopping $22,902.59 a year, way more than any other state. The states with the next highest premiums were Florida and Kentucky, with average rates between $7,000 and $7,500.

Conversely, we found the lowest average rates in the beautiful state of Hawaii, where the average premium is $2,173.49. Hawaii is followed by Massachusetts and Iowa, both with annual rates averaging just under $3,000.

Check out the table below to see how Allstate premiums in your state stack up compared to the other fifty (and the District of Columbia), and if they’re higher or lower than your state’s average with other companies.

Comparing the Top 10 Companies by Market Share

So how much of the market does each car insurance company account for?

Good question. As we’ve already discussed, Allstate is one of the largest car insurance providers in the United States. Currently, they’re the fourth-largest by market share, in fact. But that doesn’t mean you don’t want to know more about what companies fall in line ahead of and behind them.

In the table below, we offer the top 10 companies by market share, also including their amount of direct premiums written and loss ratios.

Average Allstate Male vs Female Car Insurance Rates

Do men and women pay different amounts for car insurance? Often, they do.

In most places, men will pay more than women, especially teenage men, who can pay substantially more than their female peers.

Six states — California, Hawaii, Massachusetts,  Montana, North Carolina and Pennsylvania — have banned gender discrimination in car insurance premiums, and we imagine more states will follow suit.

So how does gender bias look for Allstate car insurance consumers?

Though rates are different for single men and women at ages 17 and 25, married men and women at ages 35 and 60 are averaging about the same when it comes to their Allstate premiums.

The table below shows average Allstate rates for folks of various genders, ages, and marital statuses.

But how does your typical commute affect your Allstate insurance rates?

Average Allstate Commute Rates

When it comes to Allstate Insurance, your commute distance only has a minimal effect on your car insurance premium.

Drivers with an average 10-mile commute (6,000 miles per year), can expect to pay about $4,841.71 in annual premiums. Drivers with an average 25-mile commute (12,000 miles per year), can expect to pay about $4,934.20.

Average Allstate Coverage Level Rates

Perhaps it goes without saying, but the more car insurance you need, the higher your premium will likely be. When it comes to this trend, Allstate is no exception.

The table below illustrates how rates steadily decrease as they move from high to low.

Average Allstate Credit History Rates

As we mentioned earlier, credit history plays a significant role in many aspects of our lives. This includes what we pay for car insurance premiums.

The table below provides average premiums for Allstate drivers of various credit histories.

But what will affect your car insurance premiums even more than your credit history? It’s a factor that worries a lot of folks: your driving record.

Average Allstate Driving Record Rates

Most of us don’t have spotless driving records.

The fact that drivers with a clean record are paying the least in premiums doesn’t surprise us. But how do drivers with one speeding violation, one accident, or one DUI compare?

The table below reflects this data for Allstate consumers.

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What Stands Out

Our research shows that Allstate offers a variety of great discounts that appeal to drivers of all ages and experience levels. There are, however, some noticeable omissions: discounts for federal employees and other specific occupational discounts.

Canceling Your Policy

Need to cancel your policy? Allstate makes it pretty easy, but you’ll need to call your Allstate agent in order to cancel.

And remember: in most states, you must have continuous car insurance coverage. So don’t cancel one policy until you have another in place.

Cancellation Fee

Allstate does not generally charge a cancellation fee for its customers, and you can cancel at almost any time.

Premiums Written

When you’re dealing with the nation’s fourth-largest car insurance provider — way to go, Allstate — it’s probably not surprising to read that the company writes a lot of premiums: $22.66 billion in premiums for 2018, in fact.

Loss Ratio

To assess the financial health of an insurance company, you should look at its loss ratios. Loss ratios tell us how much insurance companies pay out on claims compared to the money they take in on premiums.

For example, if an auto insurer collects $1,000 in premiums and pays out $550 in claims, the company’s loss ratio is 55 percent.

Allstate’s current loss ratio is 56.38 percent.

How to Get a Quote Online

As more and more consumers are turning to the web to meet their car insurance needs, providers are paying attention. Drivers looking to get an Allstate quote online can follow our step-by-step guide:

First, head to Allstate.com. Then:

• Step 1: Click the button labeled “Get a Quote” in the top left of your screen.
• Step 2: Allstate will have already determined your location. Click on “Auto” and then “Get a Quote.”
• Step 3: Click the “Get Started” button.
• Step 4: Enter the basic information requested.
• Step 5: Enter your vehicle information, household information, and coverage that you want. You will then be given your Allstate quote.

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Pros and Cons

So now that we’ve learned a lot about Allstate, let’s look at some of the specific pros and cons of taking out a car insurance policy with them.

Here are some pros:

• Allstate offers 29 distinct discounts and allows you to bundle auto, home, and life insurance policies.
• Allstate puts a big focus on community engagement, particularly related to environmental sustainability.
• Allstate makes everything pretty easy, from getting a quote to canceling your insurance to filing a claim.

Here are some cons:

• In their 2018 Auto Claims Satisfaction Study, J.D. Power found Allstate was “Above Average,” falling below their rankings of several of the company’s main competitors.
• The Allstate mobile website can be clunky and difficult to use. Additionally, their mobile app is prone to draining a phone battery and freezing.

The Gold Plan Offers Accident Forgiveness for the First Accident Reported Under Your Policy

This means that once you’ve been involved in an accident, you lose the protection. Subsequent accidents may cause your rates to increase. Some agents will move you from Gold protection Platinum protection after an accident so that you can get accident forgiveness for subsequent collisions.

The Platinum Plan Provides Accident Forgiveness for as Long as You Carry the Platinum Protection

In other words, you can have multiple accidents without your rates increasing. After a certain number of collisions, you may no longer qualify for Platinum protection, but your rates will not increase for any accident up to that point.

No matter which type of Your Choice Auto policy you carry, you will also get the benefit of a deductible reduction program. This causes your deductible amount to decrease by $100 each year that you go accident-free after you purchase the Your Choice Auto policy. For example, if you have a $500 deductible, your deductible will be waived after five years of safe driving.

Some states do not allow a complete waiver of deductible. In these areas, your deductible will be reduced to $100 and stay there. Additionally, remember that the waiver only applies to collision and uninsured motorist coverages. Your comprehensive deductible is not affected by the deductible reduction amount.

Once you’ve been involved in an accident, the deductible returns to its original amount and will stay there for one year.

You would then need to earn reduction awards again through more years of safe driving. You will only lose the deductible rewards if you file a collision or uninsured motorist claim; comprehensive claims do not affect the deductible reduction amount.

Bear in mind that just because your rates cannot increase as a result of a collision does not mean that your rates won’t go up while you have the policy. For example, traffic violations can still cause a rate increase. If you’re involved in an accident and get a citation for causing the collision, that citation will still affect your rates even though the accident will not.

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The Bottom Line

Allstate is likely to be the best company for you if you are a safe driver and you want more supplemental coverage options. Allstate offers coverage in all 50 states and the District of Columbia.

They also offer multiple discounts — 29 in fact — which can be good if you’re looking to save money.

If you want an insurance company with ethics and values, Allstate is heavily involved in communities, community initiatives, sustainability, and the environment.

Bottom line? In spite of some shortcomings, Allstate is clearly a consistent and reliable company — one we are sure will continue to see growth for many decades to come. It is definitely worth getting an auto insurance quote from Allstate.

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