Plymouth Rock Car Insurance Review (2023)

Car insurance is a necessary expense for all car owners, but finding the right provider can be a difficult task. Knowing how to find affordable car insurance is only half the battle. Learning more about car insurance companies and the different types of coverage is also beneficial. Plymouth Rock Insurance is a provider that offers a wide range of coverage options and discounts to fit the needs of every driver. In this article, we’ll review Plymouth Rock car insurance and provide readers with the information they need to make an informed decision.

History and Mission of Plymouth Rock Car Insurance

Plymouth Rock Insurance was founded in 1982 and is headquartered in Boston, Massachusetts. The company’s mission is to provide customers with “more than just insurance” by offering personalized service, innovative technology, and a range of coverage options to fit their individual needs. Plymouth Rock car insurance is available in six states: Massachusetts, Connecticut, New Hampshire, New Jersey, Pennsylvania, and New York.

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What types of car insurance can I purchase with Plymouth Rock?

Plymouth Rock Insurance offers a range of coverage options to fit the needs of different drivers. These options include:

• Liability coverage: This covers damage to other people’s property or injuries they sustain in an accident where you are at fault.
• Collision coverage: This covers damage to your own vehicle in an accident, regardless of who is at fault.
• Comprehensive coverage: This covers damage to your vehicle from non-collision events, such as theft, vandalism, or weather damage.
• Personal injury protection (PIP): This covers medical expenses for you and your passengers if you are injured in an accident, regardless of who is at fault. You can learn more about personal injury protection here.
• Uninsured/underinsured motorist coverage: This covers you if you are in an accident with someone who does not have insurance or does not have enough insurance to cover the damages.

Plymouth Rock car insurance can also come with optional add-ons, such as roadside assistance and rental car reimbursement.

Cost of Plymouth Rock Car Insurance

The cost of Plymouth Rock car insurance varies depending on several factors, including your driving history, location, and the type of coverage you choose. Having choices will make it easier to purchase coverage because driving without car insurance can have consequences. However, the company offers a range of discounts to help customers save money on their premiums. These discounts include:

• Safe driver discount: This is available to customers who have a clean driving record for at least five years.
• Multi-car discount: This is available to customers who insure multiple cars with Plymouth Rock car insurance.
• Bundle discount: This is available to customers who bundle their car insurance with other types of insurance, such as homeowners insurance.
• Paid in full discount: This is available to customers who pay their premium in full at the start of their policy.
• Electronic payment discount: This is available to customers who set up automatic payments.

Plymouth Rock car insurance can be purchased in six different states: Massachusetts, Connecticut, New Hampshire, New Jersey, Pennsylvania, and New York.

Customer Reviews for Plymouth Rock Car Insurance

Plymouth Rock car insurance has received mixed reviews from customers. While some customers praise the company for its customer service and quick claims process, others have reported issues with billing and communication. Being able to file a car insurance claim easily and without hassle is something a lot of drivers look for in a company.

However, overall, the company has a relatively positive reputation in the industry and has received a rating of A- from A.M. Best, which is a credit rating agency that specializes in insurance

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Plymouth Rock Car Insurance Claims Process

Ease of Filing a Claim

Plymouth Rock car insurance offers a flexible claims process, allowing policyholders to file claims online through their user-friendly website, over the phone with knowledgeable agents, or via a convenient mobile app. The mobile app streamlines claims submission with features for documenting accidents, uploading photos, and tracking claim progress.

Average Claim Processing Time

While claim processing time can vary based on complexity, Plymouth Rock is known for efficiently handling claims to minimize disruptions for policyholders. They prioritize swift resolutions and communicate processing times during the claims submission, providing transparency.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on Plymouth Rock’s claim resolutions is mixed. Some customers praise the company for quick and fair settlements, while others report issues related to billing and communication during the claims process. Plymouth Rock maintains an overall positive industry reputation with an A- rating from A.M. Best.

Plymouth Rock Car Insurance Digital and Technological Features

Mobile App Features and Functionality

Plymouth Rock’s mobile app enhances the customer experience by offering features for reporting accidents, uploading damage photos, and tracking claim progress in real-time. Additionally, the app provides access to policy details, premium payments, and account management, all from a smartphone.

Online Account Management Capabilities

Policyholders can conveniently manage their car insurance policies through Plymouth Rock’s user-friendly online portal. This secure platform enables reviewing policy details, making updates, accessing policy documents, and viewing billing information online.

Digital Tools and Resources

Plymouth Rock provides policyholders with digital tools and resources, including educational articles, FAQs, and interactive tools to assist in understanding car insurance and making informed decisions. These resources aim to empower customers with knowledge and confidence in navigating the insurance landscape.

Plymouth Rock Car Insurance: Conclusion

Plymouth Rock offers competitive rates for its various insurance products, including liability, collision, and comprehensive coverage. Customers can customize their policies to include additional coverage options such as roadside assistance, rental car reimbursement, and pet injury coverage.

Discounts are available to qualifying customers, such as those with good driving records, multi-car policies, and bundled home and auto insurance. Its unique features, such as its Crashbusters® mobile claims service and Door to Door Valet Claim Service®, set it apart from its competitors.

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