Shelter Insurance Car Insurance Review (2025)

Car insurance is a crucial aspect of owning a car, and finding the right provider can be a daunting task. With so many providers offering different types of car insurance coverage and discounts, it can be difficult to determine which one is the best fit for you.

Shelter Insurance is a car insurance provider that has been in business for over 75 years, providing customers with reliable and affordable coverage. In this review, we’ll take a closer look at Shelter Insurance and its products, services, and customer reviews.

Shelter Insurance Average Monthly Rates vs U.S. Average

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What are the different types of Shelter car insurance available?

Shelter Insurance offers a wide range of car insurance products and services that cater to the diverse needs of its customers. Some of the main products and services offered by Shelter Insurance include liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and personal injury protection.

• Liability Coverage: Liability insurance is typically required by law and covers bodily injury and property damage that you may cause to others in an accident. It’s divided into two parts:

• Collision Coverage: Collision coverage pays for damage to your vehicle if you’re involved in an accident with another vehicle or an object, regardless of fault. It’s particularly helpful if you have a relatively new or valuable car.

• Comprehensive Coverage: Comprehensive coverage protects your vehicle against non-collision incidents, such as theft, vandalism, natural disasters, and falling objects. It’s often combined with collision coverage to provide comprehensive protection.

• Uninsured/Underinsured Motorist Coverage: This coverage protects you if you’re in an accident with a driver who has no insurance or insufficient coverage to pay for the damages. It can include both bodily injury and property damage coverage.

• Personal Injury Protection (PIP): PIP, also known as no-fault insurance, covers medical expenses and, in some cases, lost wages for you and your passengers, regardless of who is at fault in an accident. This coverage is not available in all states.

• Medical Payments Coverage: This coverage helps pay for your medical expenses resulting from an accident, regardless of fault. It can also extend to passengers in your vehicle.

• Rental Reimbursement: If your car is in the shop for repairs due to a covered claim, rental reimbursement coverage helps pay for the cost of a rental car during the repair period.

• Roadside Assistance: Shelter Insurance may offer optional roadside assistance coverage, which can include services like towing, fuel delivery, jump-starts, and flat tire assistance.

The cost of these services varies depending on various factors such as the type of coverage, the location, and the driver’s age and driving record. Shelter Insurance operates in 21 states across the United States, including: Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, New Mexico, Ohio, Oklahoma, South Carolina, Tennessee, Texas, and Wisconsin.

Are there any discounts for Shelter car insurance?

Shelter Insurance offers a variety of discounts to its customers to help them save on their car insurance premiums. Some of the most common discounts include multi-car discounts, good student discounts, safe driver discounts, and anti-theft discounts.

• Multi-Car Discount: If you insure multiple vehicles with Shelter Insurance under the same policy, you can often qualify for a multi-car discount, which can result in reduced premiums for all the vehicles on the policy.

• Good Student Discount: Students who maintain good grades, typically with a specified GPA, may be eligible for a good student discount. This discount encourages and rewards responsible academic performance.

• Safe Driver Discount: If you have a clean driving record without recent accidents or traffic violations, you can qualify for a safe driver discount. This can significantly reduce your insurance premiums.

• Anti-Theft Discount: Installing anti-theft devices in your vehicle, such as car alarms or tracking systems, can make you eligible for an anti-theft discount, as it reduces the risk of theft or vandalism.

• Loyalty Discount: Some insurance companies, including Shelter Insurance, offer loyalty discounts to customers who have maintained a policy with the same insurer for an extended period. The longer you stay with Shelter Insurance, the more you may save.

• Multi-Policy Discount: By bundling your car insurance with other types of insurance, such as home or renters insurance, you can often qualify for a multi-policy discount.

• Defensive Driving Course Discount: Completing a defensive driving course or driver’s education program may make you eligible for a discount, as it demonstrates your commitment to safe driving.

• Pay-in-Full Discount: Paying your insurance premium in full, rather than in installments, can lead to a pay-in-full discount.

• Good Driver Discount: Similar to the safe driver discount, the good driver discount is for drivers with a clean record and a history of responsible driving.

• Low Mileage Discount: If you don’t drive your vehicle frequently, you may qualify for a low mileage discount, as you are considered to be at lower risk for accidents.

To qualify for these discounts, customers must meet certain criteria, such as having a clean driving record or having an anti-theft device installed in their car.

For example, if you’re a student or you have a student on your policy wondering how you can get a good student discount for your car insurance, you can always ask the company what the required GPA is currently. Customers can also earn loyalty discounts by maintaining a policy with Shelter Insurance for a certain number of years.

Shelter Insurance Car Insurance Claims Process

Ease of Filing a Claim

Filing a car insurance claim can be a stressful experience, but Shelter Insurance aims to make the process as smooth as possible for its policyholders. Customers have multiple convenient options for filing claims, including online submissions, phone calls, and the use of mobile apps. This flexibility allows policyholders to choose the method that suits them best, making the claims process more accessible and user-friendly.

Average Claim Processing Time

When an accident happens, policyholders want their claims resolved quickly. Shelter Insurance understands this urgency and strives to provide a timely claims processing experience. While specific processing times may vary depending on the nature and complexity of the claim, the company’s commitment to efficiency ensures that customers can expect a reasonable turnaround time for their claims.

Customer Feedback on Claim Resolutions and Payouts

The true measure of an insurance provider’s reliability is how well they handle claims and reimburse policyholders. Shelter Insurance has garnered positive customer feedback for its claim resolutions and payouts.

Many customers have expressed satisfaction with the company’s responsiveness, fair assessments, and timely payouts. This positive track record reinforces Shelter Insurance’s reputation as a provider that prioritizes its customers’ needs.

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Shelter Insurance Car Insurance Digital and Technological Features

Mobile App Features and Functionality

Shelter Insurance recognizes the importance of digital convenience in today’s fast-paced world. The company offers a mobile app with a range of features and functionalities designed to enhance the overall customer experience.

Whether it’s accessing policy information, making payments, or even filing claims on the go, the Shelter Insurance mobile app provides policyholders with the tools they need to manage their insurance efficiently from their smartphones.

Online Account Management Capabilities

In addition to its mobile app, Shelter Insurance offers robust online account management capabilities. Policyholders can access their accounts through the company’s website, where they can view policy details, track claims, make payments, and update personal information. This online accessibility empowers customers with the ability to manage their insurance policies at their convenience, 24/7.

Digital Tools and Resources

Shelter Insurance goes beyond basic coverage by providing policyholders with access to valuable digital tools and resources. These resources may include educational materials, safety tips, and interactive tools to help customers make informed decisions about their coverage.

By offering these digital assets, Shelter Insurance demonstrates its commitment to supporting and educating its customers in addition to providing insurance coverage.

Customer Reviews for Shelter Car Insurance

Shelter Insurance has a solid reputation for providing reliable car insurance services to its customers. According to customer reviews on various websites, Shelter Insurance is highly rated for its excellent customer service, affordable rates, and fast claims processing. Knowing how to file a car insurance claim is half the battle. Being able to do so without hassle is the other half.

Many customers also appreciate the personalized attention they receive from their local Shelter Insurance agent, who takes the time to understand their individual needs and provide them with customized insurance solutions. Some customers have expressed concerns about the limited availability of Shelter Insurance in certain states, but overall, the company has received overwhelmingly positive reviews from its customers.

History of Shelter Insurance

Shelter Insurance was founded in 1946 in Missouri by the late Lloyd Osborn. It started as a single office with just a handful of employees and has since grown to become one of the leading car insurance providers in the United States.

Shelter Insurance prides itself on being a financially stable and reliable insurance company that puts its customers first. Its mission is to provide its customers with peace of mind and financial security through its various insurance products and services.

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Shelter Insurance Car Insurance: In Conclusion

One of the key attributes of Shelter Insurance is its personalized service. This level of service ensures that customers receive the best possible coverage for their needs. Shelter Insurance is known for its competitive rates, which makes Shelter Insurance an excellent option for drivers who are looking for affordable car insurance.

Shelter Insurance also has a strong financial stability rating. This is an important factor to consider when choosing a car insurance provider, as you want to make sure that your provider can pay for any claims that you may need to make.

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