American Family vs Amica Car Insurance for 2023
Comparing American Family and Amica Car Insurance: Coverage Options, Discounts, and Customer Satisfaction Ratings.
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Melanie Musson
Published Insurance Expert
Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. Through her years working in th...
Published Insurance Expert
UPDATED: Sep 27, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance provider and cannot guarantee quotes from any single provider.
Our car insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different car insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance-related. We update our site regularly, and all content is reviewed by car insurance experts.
UPDATED: Sep 27, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance provider and cannot guarantee quotes from any single provider.
Our car insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different car insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- American Family is a mutual company, which means policyholders own a share of the company and can receive dividends.
- Amica consistently ranks high in customer satisfaction surveys and has received numerous awards for its service.
- Both companies offer a wide range of coverage options, including car, home, life, and more.
Car insurance is a necessary expense for any driver, but with so many options out there, it can be hard to choose the right provider. American Family car insurance and Amica car insurance are two of the top car insurance companies in the US, but which one is right for you? In this review, we’ll compare American Family vs Amica Car Insurance for 2023, looking at their history, products and services, cost, discounts, customer reviews, and more, so you can make an informed decision.
Company History and Mission:
American Family was founded in 1927 by insurance salesman Herman Wittwer, who saw a need for affordable auto insurance for farmers. Today, the company is still headquartered in Madison, Wisconsin, and serves customers in 19 states across the US. American Family’s mission is to inspire, protect, and restore dreams, and they offer a wide range of insurance products, including car, home, life, and more.
Amica was founded in 1907 as the Automobile Mutual Insurance Company of America, and has since expanded to offer a variety of insurance products. The company is based in Lincoln, Rhode Island, and serves customers in all 50 states. Amica’s mission is to create peace of mind and build enduring relationships, and they have consistently received high marks for their customer service.
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Products and Services:
Both American Family and Amica offer a variety of coverage options for car insurance, including liability, collision, comprehensive, and more. They also offer a range of additional insurance products, such as homeowners, renters, life, and umbrella insurance.
The cost of insurance will vary depending on factors such as your location, driving record, and the type of coverage you need. American Family offers a variety of discounts to help you save money, including a safe driving discount, multi-vehicle discount, and loyalty discount for long-term customers. Amica also offers a range of discounts, such as a multi-policy discount, safe driver discount, and loyalty discount.
States where services are offered:
American Family offers insurance in Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, and Wisconsin.
Amica offers insurance in all 50 states.
Case Studies: American Family vs Amica Car Insurance
Case Study 1: American Family Car Insurance
Laura, a 32-year-old driver from Arizona, was seeking car insurance coverage for her new vehicle. She compared multiple insurance providers and decided to go with American Family car insurance. She found their coverage options to be comprehensive and suited her needs.
Laura also benefited from American Family’s safe driving discount and loyalty discount, which helped her save on premiums. She appreciated their responsive customer service and the ease of managing her policy online. Laura felt confident in American Family’s financial stability and their ability to handle claims efficiently.
Case Study 2: Amica Car Insurance
John and Sarah, a married couple in their 40s from Illinois, were looking for reliable car insurance for their family vehicles. After conducting extensive research, they chose Amica car insurance. They were impressed with Amica’s excellent customer service and attention to detail.
John and Sarah found Amica’s coverage options to be flexible, allowing them to customize their policies to meet their specific needs. They appreciated the convenience of bundling their car insurance with their homeowners’ insurance, which resulted in a significant multi-policy discount. Amica’s claims process was smooth and hassle-free, providing them with peace of mind.
Case Study 3: American Family vs Amica Car Insurance Comparison
Mike, a 28-year-old driver from Wisconsin, was looking to switch his car insurance provider. He compared American Family and Amica car insurance to determine the best fit for him. Mike found that American Family offered competitive rates and a range of coverage options.
However, after further research, Mike discovered that Amica had consistently received high ratings for customer satisfaction and had a strong reputation for claims handling. He ultimately decided to choose Amica for their excellent customer service and solid track record.
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American Family vs Amica Car Insurance Claims Process
Ease of Filing a Claim (online, over the phone, mobile apps)
Both American Family and Amica offer convenient ways to file insurance claims. You can file a claim with both companies through their online portals, over the phone, or by using their mobile apps. This flexibility allows you to choose the method that best suits your preferences and needs.
Average Claim Processing Time
The average claim processing time can vary depending on the complexity of the claim and other factors. However, both American Family and Amica are known for their efficient claims processing. Customers often report timely resolution of their claims, ensuring that you get the support you need when you need it most.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is essential when evaluating an insurance company’s performance in handling claims. American Family and Amica have received positive feedback from their customers regarding claim resolutions and payouts. Customers appreciate the ease of the claims process and the fair settlements they receive, which can provide peace of mind during stressful situations.
Digital and Technological Features: American Family vs Amica Car Insurance
Mobile App Features and Functionality
Both American Family and Amica offer mobile apps that provide a range of features and functionality for policyholders. These apps allow you to access your policy information, pay bills, view your digital ID cards, and even file claims directly from your mobile device. The user-friendly interfaces of these apps make managing your insurance convenient and efficient.
Online Account Management Capabilities
In addition to mobile apps, both companies offer robust online account management capabilities through their websites. You can log in to your account to review and update your policy details, track claims, and access important documents. The online portals provide a seamless experience for policyholders to stay informed and make changes as needed.
Digital Tools and Resources
American Family and Amica understand the importance of providing digital tools and resources to help customers make informed decisions about their insurance. These tools may include rate calculators, coverage calculators, and educational resources to help you understand your policy options better. These digital resources empower policyholders to choose the coverage that aligns with their needs and budget.
In summary, both American Family and Amica offer convenient claims processes with multiple filing options, efficient claim processing times, and positive customer feedback on claim resolutions.
They also provide a range of digital and technological features, including mobile apps, online account management capabilities, and useful digital tools to enhance the overall customer experience. When choosing between these insurers, consider both their claims handling and digital offerings to find the best fit for your insurance needs.
Customer Reviews:
American Family and Amica both have a strong reputation for customer satisfaction. American Family has an A+ rating from the Better Business Bureau and a 4.1-star rating on Trustpilot, with customers praising the company’s helpful agents and affordable prices. Amica has an A+ rating from the Better Business Bureau and a 4.6-star rating on Trustpilot, with customers praising the company’s knowledgeable agents and excellent service.
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FAQ:
Q: What discounts does American Family offer?
A: American Family offers a variety of discounts, including a safe driving discount, multi-vehicle discount, and loyalty discount for long-term customers.
Q: What discounts does Amica offer?
A: Amica offers a range of discounts, such as a multi-policy discount, safe driver discount, and loyalty discount.
Q: Where is American Family insurance available?
A: American Family offers insurance in 19 states, including Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Utah, Washington, and Wisconsin.
Enter your ZIP code below to view companies that have cheap auto insurance rates.
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Melanie Musson
Published Insurance Expert
Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. Through her years working in th...
Published Insurance Expert
Editorial Guidelines: We are a free online resource for anyone interested in learning more about car insurance. Our goal is to be an objective, third-party resource for everything car insurance-related. We update our site regularly, and all content is reviewed by car insurance experts.